Our training services
We pride ourselves in our diverse range of training services designed to suit the specific needs of our clients. The training services detailed below include courses accredited by government at varying levels of competency including Certificate III, IV and Diploma.

Assessment and Workplace Training
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Few people would dispute the importance of these skills to our national economic and industrial well being. Assessment and workplace training are integral functions, not only to skill development and recognition, but also to recruitment, to performance management, to supervision and team leadership. There are few enterprises that can afford to ignore these products.

Community Services
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This covers all major sectors in the community services industry and will be used as the basis for all national training in those sectors.

E-Commerce
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Enhancing the skills of the workplace improves the Information Technology industry's ability to compete internationally. Enterprises face ever-increasing demands for an effective and efficient workplace, with an emphasis on continuous improvement, higher productivity and a client focus. For this to succeed the industry needs a highly skilled and flexible work force.

Business
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This aims to provide an accredited course for persons of minimal previous business experience who propose entering the area of small business management for the first time and for current small business operators who would like to update and/or increase their skills. It is also designed to train the diverse clerical and administrative workforce in a broader range of skills.

Financial Services
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Description coming soon

Telecommunications
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Call centre competencies based on communication between organizations and customers using telephone systems and information technology to meet service purposes.

Occupational Health and Safety
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A set of competency standards that is endorsed across industry, to ensure that the workplace and workplace practices are safe for employees and employers alike.

Language, Literacy and Numeracy Support
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Delivered from the ESL courses that are accredited via the ESL Framework. These courses were developed by adapting learning outcomes form previously accredited ESL courses and mapping these learning outcomes onto the indicators of competency on the National Reporting System. Each course consists of compulsory modules and a bank of elective modules.

Retail Operations
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These courses have been developed by the National Wholesale Retail and Personal Industry Training Council, and with the core and elective modules covers a wide range of retail activities.