Mission
To be a totally customer focused, professional enterprise that aims to develop a reputation for consulting quality improvement and integrity by promoting excellence within the industry.

Background
MediQuest has developed a significant and diverse client base by providing a focused service of accredited training. We have been able to do this by:

• a dedicated effort to proactively anticipate client demand for training expertise
• knowing the industries in which we compete
• having a focused intent on delivering a quality effective service
• being relevant to the organisations that we represent
• developing our success with collaboration of clients who trust our abilities

The diversity of our client base extends to corporate heavyweights in the oil industry and telecommunication industries, market strategists, not for profit health and aged care service organisations, major hospital groups, the film and stunt industry, language schools and the insurance industry plus many more.

Objectives

• Exceed the expectations of our customers (delight the client)
• Provide a service at a pricing level that is affordable
• Operate as an effective and efficient organisation in an environment of continuous sustainable improvement
• Meet all community, environmental and government obligations
• Provide a corporate culture conductive with World Best Practice
• Provide a confidential forum for all attendees to contribute positively to their own and their organisation's futures
• Provide a learning environment that is conductive to the success of participants
• Ensure facilities, methods and materials used in the provision of training will be appropriate to the outcomes to be achieved
• Encourage participants with physical/intellectual disabilities to access and enrol in training and provide the necessary support and encouragement

Australian Achiever Awards
Press Release, 6 May, 2008

            The judging process for the 2008 Australian Achiever Awards for Victoria's Employment, Training & Consultancy Services category was completed on 2^nd May.

MediQuest P/L scored a highly recommended 83.37%.

Now in its eleventh year, the Australian Achiever Awards are an independent, unbiased award system based on assessment ratings from a business' own customers - an indication of a well run business where satisfied customers are a sign that a business is healthy, worthy of praise and increased custom.

The award system focuses on seven criteria, each scored separately, namely: Time Related Service, Addressing Client Needs, Care and Attention, Value, Attitude, Communication and Overall Perception.  The criteria are rated individually in percentage terms and the final score is an amalgam of these.  Anything above 80% overall is regarded as exceptional and reflects outstanding customer service.  A complete list of all business who have achieved over the last five years can be viewed at WWW.ACHIEVER.COM.AU

Some of the comments Australian Achiever received from MediQuest P/L clients are:

"Rose is very creative and able to solve a lot of problems.  She takes the initiative when helping Sudanese refugees and is very generous of her time.  Rose is very professional and is really committed to education.  Her customer service is excellent and she meets the needs of my students."

"MediQuest are very accommodating, friendly and cooperative.  They are consultative and we work with them in a team environment.  They are a valuable part of our business and together we run training courses.  They are professional in their approach and we have a great working relationship."

"I find Rose very consistent and reliable and a wealth of information.  She is very professional, very friendly, supportive and fantastic to deal with.  Rose is a partner with us to provide funding for training and she is passionate about what she does and understands the process for funding."

Principal
Linda Price-Barry
BA. Special Ed., MA. Educational Leadership., PhD. Educational Leadership
Program Manager
Linda brings over twenty-four years of experience in education and leadership to MediQuest. Linda has extensive experience in education, curriculum development and management of educational institutions.  Linda's extensive skills and her attention to detail enabled the most recent educational institution under her direction to achieve the coveted label of "Excelling" in each of the last three consecutive years.